The consultant at Fengshui World explained the nature of birth stones in great detail when he was creating my bracelet. After wearing it almost everyday for 8 months, the band experienced some wear and tear. The people at Fengshui World were nice enough to offer me a new free-of-charge replacement. I am very satisfied with Fengshui World’s quality of service and have recommended them to my friends — who have purchased a new bracelet for herself at the Bedok Mall outlet.